Business and Development Apprenticeship Qualifications
Team Leader/Supervisor
Level 3
Duration: Typically, 15 months (this does not include EPA period)
The Team Leader/Supervisor qualification is suitable for a range of learners who are new to a team leading position or aspiring to be a team leader.
A Team Leader/Supervisor is a first line management role, with operational/project responsibilities or responsibility of managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Assessment
The apprentice must achieve the following on-programme assessment requirements prior to Gateway:
Level 2 English and Maths
Developed their portfolio evidence
Completed CPD log including copies of any ILPs or training plans and any certificates achieved
Prepare for their Competency based interview
Gathered evidence of their CPD activities
Future Job Prospects & Learning Opportunities
Upon achievement of this qualification learners can progress into various job roles:
Hospitality
Care sector
Retail
Office based
With training and experience, you could move into middle management and then senior management positions. A Team Leader or Supervisor may wish to think about a future career in Operations or Departmental management, progressing to Level 5 Operations/Departmental Manager and Level 6 Chartered Manager.
Business Administrator
Level 3
Duration: Typically, 18 months (this does not include EPA period)
The Business Administrator qualification is suitable for a range of learners, either working or wishing to work in most industries such as retail, hospitality, finance, health care, marketing, sales, human resources and accounting.
Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.
Assessment
The apprentice must achieve the following on-programme assessment requirements prior to Gateway:
Level 2 Maths and English
A portfolio of learning completed
The project completed and project presentation prepared
Future Job Prospects & Learning Opportunities
Upon achievement of this qualification learners can progress into various job roles such as:
Administrative assistant
Programme administrator
Payroll administrator
The administration role may be a gateway to further career opportunities, such as management or senior support roles. With further study, you could progress into roles in Business Management, Finance or Human Resources.
Learners can progress to Level 4 Associate Project Manager and then Level 5 Operations/Departmental Manager.
HR Support
Level 3
Duration: Typically, 18 months (this does not include EPA period)
HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.
They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.
Assessment
The apprentice must achieve the following on-programme assessment requirements prior to Gateway:
Achieved Level 2 English and Maths
Professional discussion underpinned by a portfolio of evidence
Project proposal, presentation and questioning
Future Job Prospects & Learning Opportunities
You could move from small organisations to large public, private or voluntary sector HR departments. You could take further training through part-time study or an apprenticeship to become a human resources manager.
Learning and Skills Mentor
Level 4
Duration: Typically, 15 months (this does not include EPA period)
The purpose of the learning and skills mentor occupation is to support individuals and groups with their learning and development towards agreed goals. They will do this by working within ethical and legal frameworks to ensure a high standard of mentoring practice. They will work collaboratively with stakeholders to inclusively meet the individual needs of the mentee. They will be committed to their own professional development and reflective practice as a mentor and within their sector.
They will typically work in an environment in their organisation where they are the knowledgeable other. They will work in a variety of locations and environments where mentoring activity may be undertaken face to face or remotely.
In their daily work, an employee in this occupation may interact with other professionals at any level of seniority in the organisation and the sector, such as: supervisors, managers, trainees, other experienced practitioners and where necessary, internal/external professionals to support meeting the individual mentee needs.
Assessment
The apprentice must achieve the following on-programme assessment requirements prior to Gateway:
Achieve English and Mathematics qualifications in line with the apprenticeship funding rules
For the professional discussion underpinned by a portfolio of evidence, you must submit a portfolio of evidence
Future Job Prospects & Learning Opportunities
You could progress further within your vocation specialism and/or into roles involving the assessment and coaching of vocational learners. You could specialise in working with particular groups, like excluded students.
You could also move into more senior mentoring roles, with supervisory or co-ordinating duties. With further training, you might work in student advice and guidance, teaching, speech and language therapy, educational welfare, or social work.
You may also be eligible to progress onto a full teaching role within an education and training provider organisation.
Operations/Departmental Manager
Level 5
Duration: Typically, 30 months (this does not include EPA period)
This qualification is suitable for a range of learners, who currently manage a team or projects within an organisation or who are wishing to manage a team or projects.
An Operations/Departmental Manager is generally someone who is able to manage teams or projects and has responsibility for planning, delivering and achieving departmental goals and objectives. Accountable to a more senior manager, head of department or small business owner, they are responsible for the operational delivery of the organisation’s strategy.
Assessment
The apprentice must achieve the following on-programme assessment requirements prior to Gateway:
Achieved Level 2 English and Maths
Professional discussion underpinned by a portfolio of evidence
Project proposal, presentation and questioning
Future Job Prospects & Learning Opportunities
Upon achievement of this qualification learners can progress into various job roles:
Hospitality sector
Care sector
Retail sector
Finance sector
After gaining experience as an operations manager, you'll be able to advance in your career, eventually moving into the sought-after position of a COO, one of the highest-ranking executives in a company, who works alongside and reports to the chief executive officer (CEO). You may wish to explore a business degree once the apprenticeship is completed.
Coaching Professional
Level 5
Duration: Typically, 16 months (this does not include EPA period)
The broad purpose of the occupation is to work with a wide range of individuals and teams across organisations, to empower and engage with them to enhance their professional performance. Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions.
Coaching is a way of treating people, a way of thinking and a way of being which is seen as vital to supporting individuals and organisations in increasingly volatile and ever-changing environments. The underlying and ever present purpose of coaching is building the self-belief of others, regardless of the context, to be curious and self-aware, better equipping them to collaborate, innovate, deal with the increasing pace of change and get the best from increasingly diverse environments. Effective coaching is future focussed, releases potential, and enables transition, transformation and change for business improvement. Understanding self, commitment to self-development, managing the contract, building the relationship, enabling insight and learning, outcome and action orientation, use of models and techniques and evaluation are key overarching areas which feature within this occupational area.
Assessment
The apprentice must achieve the following on-programme assessment requirements prior to Gateway:
Achieved Level 2 English and Maths
Completed portfolio of evidence
Future Job Prospects & Learning Opportunities
The Coaching Professional could progress further within their coaching practice and/or into roles that are supported by a coaching approach and culture, and onto other higher level coaching qualifications.
This standard aligns with the following professional recognition:
European Mentoring and Coaching Council for Accredited Coaching Practitioner
The Association for Coaching for Accredited Coach
The International Coach Federation for Associate Certified Coach
Find out more about our Business and Development Apprenticeships